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FAQ
Home / FAQ
  • 1. How long will it take to get a response after we send you an inquiry?

    We will get back to you within 12 hours of receiving your inquiry during the working day.

  • 2. Are you a direct manufacturer or a trading company?

    We have a machinery plant and we have our own trading department. We produce and sell our own products.

  • 3. What products can you offer?

    We mainly produce mixing equipment, such as planetary mixer, planetary disperser, multi-shaft mixer, high-speed disperser, vertical kneading machine, as well as discharge system, discharging cart and other supporting equipment.

  • 4. Where are the main application areas of your products?

    Our equipment is widely used in the pharmaceutical, chemical, adhesive, photovoltaic, battery, polymer materials, solder pastes, food, color dyes, cosmetics and plastics industries.

  • 5. Can you make custom products?

    Yes, we mainly make custom equipment. We design the drawings and manufacture the equipment according to the customer's needs.

  • 6. Are you making standard parts?

    No, our equipment is all custom-made.

  • 7.What is the production capacity of your company?

    We have nine ordinary lathes, six CNC lathes, one laser cutting machine, one shearing machine, one bending machine, three plate rolling machines, two wire cutting machines, two electric welding machines, three polishing machines, and three band sawing machines.

  • 8.How many employees are there in your company, and how many of them are technicians?

    There are more than 50 employees, including eight professional and technical staff and three engineers.

  • 9. How does the company guarantee the quality of your products?

    After each process, there will be a corresponding check. For finished products, we will carry out a complete inspection according to the requirements of our customers and corporate standards.

  • 10. What are the terms of payment?

    When quoting, we will confirm with you the trading method, there are FOB, CFR or CIF. We usually pay 30% in advance and then pay the balance against the bill of lading. Most of our payment methods are T/T and of course L/C is also acceptable.

  • 11. How is the shipment delivered to the customer?

    We usually ship our goods by sea, as we are in Qidong, close to the port of Shanghai, which is very convenient for sea exports.

  • 12. Where do you mainly export your goods?

    Our products are mainly exported to the United States, Germany, Japan, South Korea, Malaysia, Singapore, Vietnam, Indonesia, Egypt and other countries.

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